The words do not exist that could adequately describe how much I fear & loathe the discovery of foreign objects in my food. Finding my own hair in my dinner triggers an instant loss of appetite, so finding someone else's shedding was a stomach-turning affront. Which was a great shame because I was really hungry.
Laptop drama update:
I had been referred to a tracing company who would track down the current address of shady laptop guy so that he can be served with a Letter of Demand.
They took their time about it, but today they informed me that they had the address, and once I had paid the invoice they would release this much yearned-for information to me. It seems that their dealings with the criminal classes have tarnished them, however, as I note that the price they quoted me over the phone sneakily excluded VAT which has now been added to the bill. I shall be having a word with them about that. After they've given me the address.
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